Read Our Terms and Conditions

1. Use of the Website

By using this site, you confirm that you are at least 18 years old or using the site with the permission of a parent or legal guardian. You agree not to misuse the website or engage in any activity that interferes with its functionality or security.

2. Products and Pricing

All products listed on the website are subject to availability and confirmation of order pricing. We reserve the right to modify product prices or descriptions without prior notice. Prices include VAT unless otherwise stated.

3. Orders and Payment

Orders placed through the website are subject to acceptance and availability. Payment must be made in full before orders are processed. We use a secure payment gateway to ensure your payment details are protected. Rudman Hydraulics reserves the right to cancel any order if fraud or error is suspected.

4. Delivery

We deliver within South Africa using trusted courier partners. Delivery times may vary based on location and availability of stock. We are not liable for delays beyond our control (e.g., courier delays, strikes, or extreme weather). Shipping costs are calculated at checkout.

5. Returns and Refunds

Customers may return unused items in their original packaging within 7 days of delivery. Return courier costs are the responsibility of the customer unless the item was defective or sent in error. Refunds will be processed once the returned item has been received and inspected. Some products (e.g., custom orders, hydraulic assemblies) may not be returnable unless defective.

6. Warranties

Products may come with a manufacturer’s warranty. Please refer to the product page or contact us for details. Rudman Hydraulics does not cover misuse, incorrect installation, or wear and tear not related to manufacturing defects.

7. Limitation of Liability

Rudman Hydraulics shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the website, products, or services.

8. Intellectual Property

All content on the website, including logos, product descriptions, images, and design, is the property of Rudman Hydraulics and may not be copied or reproduced without written permission.

9. Privacy

Your personal information is collected and used in accordance with our Privacy Policy, which complies with South Africa’s POPIA regulations.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

11. Changes to These Terms

We may revise these Terms from time to time. Updates will be posted on this page with the revised effective date.